For everyone who purchased modules from the Evergreen Auction we won, here is the latest:\n\nWe have just been informed that the shipment will arrive early on Wednesday, December 22nd. It will already have cleared US Customs and be ready for pick up and delivery from the port to our warehouse (we rented another one to hold just these 31,000 modules 4 miles from the port.) We have around 8 men to off load and to pack and ship as fast as possible. We are totally prepared with 3 computers, 6 fork lifts, everything there dedicated to making sure all invoices are up to date, shipping charges are paid, etc. heavy machinery so we can ship your sales orders according to your specifications and/or make changes at the last minute if absolutely necessary. Alex our warehouse foreman re-arranged all the pallet racks and re-set the heights to match the different sized pallets. There are 36 different types of modules.\n\n \n\nIf you have any urgent orders call Vanessa at the main number 305-536-9917 or any of the other 14 numbers listed at the top of our web site for Miami. We have 3 dedicated full time receptionists answering the phones. If you do not get a return call fast enough or a return anything call me John Kimball immediately at my cell 305-710-9645 or the 24 hr. line. We intend to make every possible part of the shipping flow as smoothly as possible for you. PHOTOS OF THE NEW WAREHOUSE FOR EVERGREENS ARE BELOW IN ANOTHER BLOG.\n\nAll the Schneider, and SMA inverters that we had on sale as well as the Rolls, and Concord AGM Batteries, Outback and Schnneider MPPT’s, wind generators, mounting structures for modules and laminates, MC-4cables, combiner boxes, etc. that you guys purchased were a great help to bringing up the net margin a bit. Little mistakes cost a lot when you miscalculate shipping and handling.\n\n \n\nThank you again for your cooperation, you guys have been great! Did you know we sold the 31,000 modules in 4 days to over 650 separate folks like you. We had to be short and direct on the phones during that and you guys all seemed to understand and and worked with us like Swiss clockwork. Those days and this experience have been the highlight of my nearly 40 year career in solar. There is no better gift, after our kids, than working your ass off and having it result in a successful ending, especially when that success ends with satisfied buyers of solar electric power systems. We haven’t taken the sale down yet if you need anything. Verify the in house stock and if you can’t allow us to reorder stock then don’t let us hold you up buy from any of the other dealers out there, especially the local ones.\n\nCall me anytime, I have taken calls on Christmas almost every year for the last 5 years.\n\nThank you.\n\nHappy Holidays and our best regards to all of you.\n\n \n\nJohn
I have several unbelievable deals on container loads, one factory that has gone bankrupt in China has about 6,000 modules, about 400 modules or 100KW per container. Also tons of laminates at 58 cents a watt again all Grade A with Warranties. Call me at 305-710-9645. Actually it makes more sense for all of us to buy or buy part of container. 14 pallets of 30 per container. 14 people and we could ship a container, actually only 7 or 8 because we could always buy half.
On about the 15th of Jan. we will have a container arriving of 100 laminates 220 watts and 300 Sun LG modules of 220 watts not from China. These are approximate wattages, we will sort them when they arrive on the 15th of Jan.
Finally we are participating in an auction for another factory lot, again, not from China, all grade A’s.
Call me if you can buy container loads, we may have pallets of 20 soon.
It’s like shooting fish in a barrel. unbelievable, also sad.
These are pictures of the new warehouse in Miami we have acquired in order to receive and distribute our huge shipment of Evergreen Solar Panels.\n\nAs soon as they arrive at the port they will then be off loaded and they have to go thru customs then trucked to our warehouse. We will ship them out as fast as we can. We have 6 forklifts rented, 6 drivers, and 4 or 5 others devoted to screening them as they come in and sorting them as best as we can. In order to save time and space at this second new warehouse of ours we will get the containers orders out first. If you have an emergency you can email Vanessa and she will let them know ASAP shipping for your order and we will try to get those out next. We will ship panels out separately from BOS The is no other way to do it. It is impossible for us to combine shipments. All the BOS IS AT OUR REGULAR OTHER WAREHOUSE AND WILL BE SHIPPED OUT SEPERATELY FROM THERE.\n\nThank you for all your orders as well as your cooperation.\n\n\n\nContinue reading
Evergreen Arrival in 2 days, Micro Inverter Madness, Buy it from us or I’ll Kill You, Cold Photos, Call me for the real deal the hell with everyone else here, Phone problem solved by technology and beautiful people, who happen to be girls, (that’s for you Christy), Free boat rentals, hair cuts and manicures for everyone, We take TV&’s and small farm animals. Buy presents after Christmas, move it to New Years and New Years to Christmas.\n\nWe just got the first of the shipping bills and it was close to $400,000.00, that’s OK but it’s not going to include half the unloading charges. It would help us a lot if you would order something else from us. For instance we have some great great deals on grid tie and micro inverters.\n\nMicro inverters were designed for shading problems, thus they are more efficient. A grid tie system with micro inverters are 5% more efficient or 10% more efficient (if you have shading problems) compared to the system with central inverters. With micro inverters you don’t need a combiner box and breakers. It comes with it’s own disconnect. They are as reliable as the SMA inverters. You will pay approx. $500 more for a 3KW grid tie system, for example. For a 5KW system the price difference will be more or less $1,100. If you want to add more panels to your system later on, that’s just fine. You don’t need to oversize your inverter from the beginning if your want to increase size later but you will still have to buy the micro inverters. You can just add one more panel and one micro inverter.\n\nHowever, micro inverters were designed to increase efficiency for systems with shading problems. Also, besides more cost, more components means more potential for failure, expensive monitoring equipment, and more maintenance.\n\nFor most residential and commercial systems, without real shading problems, a standard inverter system is always more cost effective unless. For example, SMA inverters, for over 15 years they have proven to be extremely reliable. We’ve found their failure rate is almost non-existent, if it was ever to happen with the older, bigger, more experienced inverter companies you would find immediate inventory, technical support and customer service. Because of the micro-inverter craze recently, unavailable stock at the new micro inverter companies have caused supply and customer service issues. It all seems to be fueled by nothing to do with what they are good for, shading, but rather by “fashion”, like lemmings into the sea people follow each other to be the first non their block even when they have absolutely no shading, I think. It doesn’t make economic or technical sense.\n\nAnyway please consider Sun Electronics as your provider of the world’s lowest priced inverters, racks, charge controllers, metering, batteries, cabling, disconnects, breakers, cool EE appliances, etc.\n\nThank you for any assistance you can provide in this matter, and be sure to send us all your SOLAR ELECTRIC SYSTEM PHOTOGRAPHS especially the ones with snow, being in Miami, Phoenix, San Francisco, and the Islands its really cool to see solar installations surrounded by BEAUTIFUL WINTER snow. The snow is always whiter on the other side of the fence. Ohh yeah and please back up and take a picture from a distance, but don’t fall off the roof, those close up array photos are nice but a separate photo of your house, boat, cabin, barn, shed, RV, tree house, doghouse, with you in it, and, even a sentence or a little paragraph. It makes photographs so much more interesting. People don’t care about solar panels anymore, they figured out that they are rectangle and black, now they want to know what appliances you are running and how long the batteries last or how much your bill has gone down a month, whose inverter you used and what you like and don’t like about the system, etc., etc. People love to know about problems, crashes and total destruction stories are always popular too.\n\nIf you have a solar off-grid or grid-connected house and you don’t post your story and photos around the internet you are not my friend anymore, because you are holding all the cards and being greedy, nothing sells solar more than happy buyers, no papers, no sales, no technology. In the end we all want the same thing: everlasting peace and happiness, at the least, you have the duty to share it with others, even if everything in your building is only running on sunlight, from 96,000,000 miles away, or was it 93,000,000.\n\n \n\nThank you. jk\n\nP.S. If you need the world’s lowest prices, then we need your business, we are not a high margin company like some people think. The prices really are the lowest in the world and we use our own warehouses for fastest delivery. However, volume matters a lot here, SUN is totally invested in the lowest cost theory. “We are all in”, as they say, its been peddle to the metal and no fear, for almost 40 years. Sooo, please make us an offer on anything on the BOS sale list on the home page, and see what I can do, if your salesgirl or man, the shipping or accounting departments don’t tell you what you want to hear. There is always a solution. It can always be figured and worked out. “The squeaky wheel gets the grease, Johnny”. My mother must have told me that 500 times. My tel. is 305-710-9645. I always answer it or will try my best to. I have learned there’s always more than one way to solve a problem, and, I’m the BOSS, I can lower the price, give terms, take credit cards, speed up shipments. If you don’t ask it can’t happen. I will do everything I can to help you. You have my word on it.\n\nOh yeah, as promised in one of my recent emails, I think I have finally solved the phone problem, take a look at the top of the web site, 19, “nineteen” individual tel. numbers for customer service and a “Need Assistance” button that goes directly to me at the top of the page. Oh yeah and we have 3 beautiful girls in Miami and 1 in Phoenix answering the phone plus we have our 24 hour cell phone that, all of us sales girls and guys pass around between us.\n\nOh yeah, we are looking for more student engineering interns if you know any kids who want to learn how to design and install solar systems. Its a fun place to work here in Miami. Check out the intern sub site on our website. Nice digs too and entertainment and sports too. 5 free boats and free haircuts whenever you want next door (traded them for parking and signage), it goes for anyone who buys from us too.\n\nOh yeah we are getting gold nowadays from customers. Even got too custom designed sound systems (very large and high quality), free Island Hotel trips in the Keys and cars. So if you want to trade something for modules we can use let us know I’m open to trading, takes me back to my first swap meet at the Cactus Drive Inn on Saturdays and Sundays selling all the stuff we could talk my mom into parting with when Stanley Hilkemeyer and I were in 5th grade (we cleaned up especially Stanley), he made a fortune and retired buy the time he was 40. I Hate credit card companies though, they absolutely suck, Snap out of it World…Slap! AMERICA they are screwing us! American Express is OK however, at least for now. It’s best to just do it through your own bank on theinternet when ever you can and if you feel comfortable with it, its much cheaper anyway for everyone, unless your just buying beer, I think. If your doing it for the miles, I’ll pay you the mileage value myself., geez.\n\nCheck out my brothers on Google: Richard Kimball Arizona, Bill Kimball Underwater Photographer, Bob Kimball Author “Someone Wrote a Book About Me”.\n\nMerry Christmas to all and to all a good night. Kids Rule!, Little Kids, big ones are …well lets just say they aren’t little anymore.
We have done all the logistical planning for getting them off loaded, thru customs, trucked (78 containers) to our warehouse (we rented a second one) in Miami. There we will have 6 loading docks and 5 forklifts working 24 hours a day unloading, sorting, staging shipments, and shipping out your orders ASAP.
We have a crazy guy out there who is from Brazil and wants to burn us down because we he didn’t get exactly what he wanted.
\n\nNext time we’ll rent an entire container ship. The ship departed Sunday the 4th, and are now only being prepared for shipping out from our new Miami Warehouse. Hang in there. If you get frustrated call me, John, the owner. Don’t bother with anyone else. 305-710-9645.Please be patient, and thank you again.\n\nAs soon as they arrive at the port they will then be off loaded and they have to go thru customs then trucked to our warehouse. We will ship them out as fast as we can. We have 6 forklifts rented, 6 drivers, and 4 or 5 others devoted to screening them as they come in and sorting them as best as we can. In order to save time and space at this second new warehouse of ours we will get the containers orders out first. If you have an emergency you can email Vanessa and she will let them know ASAP shipping for your order and we will try to get those out next. We will ship panels out separately from BOS The is no other way to do it. It is impossible for us to combine shipments. All the BOS IS AT OUR REGULAR OTHER WAREHOUSE AND WILL BE SHIPPED OUT SEPERATELY FROM THERE.\n\nThank you for all your orders as well as your cooperation.\n\nJohn\n\n
I have tried 3 receptionists and like 14 phone lines but for some reason everyone complains, no wonder, even I can’t thru to my office! I apologize and will try not to let this go on.
As of tomorrow I will hire a 4th receptionist in Miami. That’s my lucky number so I see no reason why that won’t solve the problem. Oh yeah and I will add at least two more lines and a receptionist in Phoenix and the same in the warehouse in Miami. I swear it.
As far as customer complaints if you have a problem call me my cell is 305-710-9645 don’t waste your heart and mind getting upset, my job is to untangle the knots and I’m real good at that too. I am also the “ getter of good deals”.
I want to thank the solar blogs for the feed back. It seems our customer service needs improvement. No problem, I have brought in my bullwhip.
We’re loading Evergreen solar panels in Antwerp. The first load of Evergreen’s is already on the way.\n\n\n\n \n\n \n\n \n\n
We have been informed that our customers that use AOL e-mail accounts are not receiving e-mails from us. We are currently looking into this issue and ask that anyone using AOL for their e-mails please communicate with us using a different e-mail or communication venue. We apologize for any inconvenience and will inform you once this has been taken care of.\n\nThank you,\n\nJuan